Degraded performance on the App for some users

Incident Report for Postman

Resolved

Services are all operating under normal parameters.

Posted Jun 03, 2020 - 10:57 PDT

Monitoring

Syncing should not have any jitter or disturbance. We will keep monitoring for a bit longer before closing this.

Posted Jun 03, 2020 - 10:47 PDT

Identified

We are rolling out changes that addresses syncing disturbances for the affected subset of users. We are doing a controlled rollout and monitoring at the same time. We expect to have the last mile rollout take effect in a couple of hours.

Posted Jun 03, 2020 - 09:52 PDT

Update

We are applying a change and we will continue to monitor the results post the update.

Posted Jun 03, 2020 - 09:16 PDT

Investigating

We are seeing degraded performance and elevated response times for some users on the App. We are currently investigating this issue.

Posted Jun 03, 2020 - 08:35 PDT

This incident affected: US (Postman Platform on Desktop).