Monitor runs aren't starting in the South America region

Incident Report for Postman

Resolved

Runs scheduled run in the South America region between 9:30 PM UTC and 10:03 PM UTC were affected. We've confirmed that all queued runs in the South America region were executed by 10:03 PM UTC. Other regions were not affected, and all regions are operating normally now.
Posted Oct 10, 2020 - 15:22 PDT

Monitoring

We've confirmed that the issue is due to ongoing problems with our cloud provider. Some runs in the South America region are completing. We're keeping a close eye on the situation.
Posted Oct 10, 2020 - 15:07 PDT

Investigating

Monitor runs in the South America regions are not running due to agent unavailability. We're currently investigating this issue.
Posted Oct 10, 2020 - 14:56 PDT
This incident affected: US (Postman Monitors).
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