Degraded performance on the App for some users

Incident Report for Postman

Resolved

Services are all operating under normal parameters.

Posted Apr 30, 2020 - 09:38 PDT

Monitoring

Syncing should not have any jitter or disturbance. We will keep monitoring for a bit longer before closing this.

Posted Apr 30, 2020 - 07:26 PDT

Identified

We are rolling out changes that addresses syncing disturbances for the affected subset of users. We are doing a controlled rollout and monitoring at the same time. We expect to have the last mile rollout take effect in less than an hour.

Posted Apr 30, 2020 - 06:27 PDT

Update

We are applying a change and we will continue to monitor the results post the update.

Posted Apr 30, 2020 - 01:52 PDT

Investigating

We are seeing degraded performance and elevated response times for some users on the App. We are currently investigating this issue.

Posted Apr 30, 2020 - 00:20 PDT

This incident affected: US (Postman Platform on Desktop).