Degraded performance on the App for some users

Incident Report for Postman

Resolved

Services are all operating under normal parameters.

Posted Apr 30, 2020 - 16:38 UTC

Monitoring

Syncing should not have any jitter or disturbance. We will keep monitoring for a bit longer before closing this.

Posted Apr 30, 2020 - 14:26 UTC

Identified

We are rolling out changes that addresses syncing disturbances for the affected subset of users. We are doing a controlled rollout and monitoring at the same time. We expect to have the last mile rollout take effect in less than an hour.

Posted Apr 30, 2020 - 13:27 UTC

Update

We are applying a change and we will continue to monitor the results post the update.

Posted Apr 30, 2020 - 08:52 UTC

Investigating

We are seeing degraded performance and elevated response times for some users on the App. We are currently investigating this issue.

Posted Apr 30, 2020 - 07:20 UTC

This incident affected: US (Postman Platform on Desktop).