Anomalous metrics from Data Synchronisation Service

Incident Report for Postman

Resolved

This incident has been resolved.
Posted Mar 31, 2019 - 23:56 PDT

Monitoring

We have deployed a fix and are monitoring it right now.
Posted Mar 28, 2019 - 01:13 PDT

Identified

The issue has been identified and we're working on a fix right now. We will be deploying the fix soon.
Posted Mar 27, 2019 - 22:57 PDT

Update

Our systems have scaled to accommodate the increased CPU usage, allowing us adequate time to identify the root cause. Services should be operating normally. We will keep this incident open until we identify the cause and deploy a fix.
Posted Mar 27, 2019 - 13:04 PDT

Investigating

Investigating high error rates and high CPU utilisation for a unit of Data Synchronsation service. This could result in intermittent delays in syncing data from within Postman Apps for a small subset of users. We will continue to post frequent updates to indicate investigation progress.
Posted Mar 27, 2019 - 07:49 PDT
This incident affected: US (Postman Platform on Desktop).