Upstream dependency issues resulting in increased error rate and response times for mock endpoints

Incident Report for Postman

Resolved

Service is now operating normally.
Posted Mar 11, 2019 - 11:47 PDT

Monitoring

We have deployed a fix that is intended to reduce the timeout errors on mock endpoints. We are monitoring the performance for next 24 hours.
Posted Mar 10, 2019 - 08:28 PDT

Update

We have deployed preemptive capacity upgrades on our databases. We have scheduled additional maintenance work in next 24 hours and will keep this area posted.
Posted Mar 09, 2019 - 12:27 PST

Identified

Experiencing upstream dependency issues with Access Control service for Postman Mocks. This is resulting in slow response times of mock requests. It is also causing response timeouts of about 0.002% of mock requests . We will continue to post updates as we improve our application performance.
Posted Mar 08, 2019 - 02:36 PST
This incident affected: US (Postman Mocks).
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